Delivery Policy
BLUE AREA
To create the best possible customer experience, The Colour Market will supply and deliver products when and where you need them. Whether it’s your home, job site, or place of work, we deliver anywhere in the Greater Vancouver area, with each delivery personally facilitated by an experienced team member.
- Express Delivery (Under 48 Hours)
No minimum purchase. All orders are eligible for Express Delivery within 48 hours. We charge a flat delivery fee of $50.
- FREE Regular Delivery (2-5 Business Days)
Minimum purchase of $50. Give us 2-5 business days to get the order to you, delivery is free!
NOTE: If no one is available to accept the order at the delivery address, our driver will leave the package at the front door.
RED AREA
- Regular Delivery (2-5 Business Days)
We only offer regular delivery in the red area shown on the map. We charge a flat delivery fee of $50.
NOTE: If no one is available to accept the order at the delivery address, our driver will leave the package at the front door.
IN-STORE PICKUP
- Ready within 24 hours
In-store pickup is ready within 24 hours after the purchase date. You will receive an email notification when your package is ready for pickup.
Questions or Concerns
If you have any questions or concerns about your return, please don’t hesitate to reach out to our customer service team via email at kerrisdale@thecolourmarket.com or via phone at (778) 897-3575.